By using this chatbot, you agree to the following terms and conditions:
Information Collection
This chatbot may collect, store, and process the information you provide during your interaction. This includes questions, comments, and any personal or identifying information you choose to submit.
Use of Information
The information collected may be used by the City of Niagara Falls Planning Department to improve services, support decision-making, and respond to inquiries.
It may also be shared with other departments or agencies as required or permitted by law.
Freedom of Information (FOI)
Any information submitted through this chatbot may be subject to disclosure under applicable Freedom of Information (FOI) legislation.
Please avoid submitting sensitive personal information unless necessary.
No Legal Advice or Official Decisions
This chatbot is intended to provide general information only. It does not offer legal advice, and the responses should not be relied upon as official planning decisions or interpretations of policy.
For formal advice or submissions, please contact the Planning Department directly.
Data Retention
The City may retain chatbot interactions in accordance with its records management policies. These records may be reviewed or audited for service improvement, compliance, or legal purposes.
User Responsibility
By continuing to use this chatbot, you acknowledge and accept that your interactions may be stored and accessed by the City.
It is your responsibility to ensure that the information you provide is accurate and appropriate.
If you do not agree with these terms, please do not use the chatbot and instead contact the Planning Department directly through phone, email, or in person.
